Tenants' Union of Tasmania

Aims

Aims of the TU

• To be a representative organisation of all residential tenants, working for their collective interests.
• To work for:
  • improvements in the status and rights of tenants
  • decent conditions in rented housing
  • fair leases and the prevention of unfair practices in the rental market.
• To inform and educate all tenants as to their rights and responsibilities.
• To provide free advice, advocacy and referral services to all residential tenants.

General Principles

Social Justice
The notion of social justice is integral to the functioning and operation of the Tenants’ Union of Tasmania. The principles of access, equity, participation and rights should be the basis of staff and management at all levels.

The Tenants’ Union will ensure, as much as is practically possible, that all appropriate people and organisations, regardless of age, gender, cultural background, religion or geographic locations are informed about and have access to its services.

Natural Justice
Staff and management will at all times act fairly, in good faith and without bias or prejudice. This includes a commitment to decision making processes which are based on consultation with key stake holders and the right of appeal for those affected by a decision.

Confidentiality
The privacy of clients, staff and members of the organisation will be respected and information obtained in the course of the provision of services or the conduct of business of the Tenants’ Union will be held in confidence.