About Us

The Tenants' Union of Tasmania Inc. is a not for profit community organisation offering free services including tenancy advice, advocacy and referrals. We also offer free community legal education and training in issues relating to tenancy.

The telephone advice line, client advocacy and support services are supported by the Tasmanian State Government through grants administered by Housing Tasmania, Department of Health and Human Services.

A Commonwealth grant administered by the Attorney General's Department funds our community legal education and training programs.

For information about the Tenants' Union services, please see More Info.

Aims of the TU

• To be a representative organisation of all tenants, working for their collective interests.
  
• To work for:
• improvements in the status and rights of tenants
• decent conditions in rented housing
• fair leases and the prevention of unfair practices in the rental market.
  
• To inform and educate all tenants as to their rights and responsibilities.
  
• To provide free advice, advocacy and referral services to all tenants.

General Principles

Social Justice
The notion of social justice is integral to the functioning and operation of the Tenants’ Union of Tasmania. The principles of access, equity, participation and rights should be the basis of staff and management at all levels.

The Tenants’ Union will ensure, as much as is practically possible, that all appropriate people and organisations, regardless of age, gender, cultural background, religion or geographic locations are informed about and have access to its services.

Natural Justice
Staff and management will at all times act fairly, in good faith and without bias or prejudice. This includes a commitment to decision making processes which are based on consultation with key stake holders and the right of appeal for those affected by a decision.

Confidentiality
The privacy of clients, staff and members of the organisation will be respected and information obtained in the course of the provision of services or the conduct of business of the Tenants’ Union will be held in confidence.

Disclaimer (Legal Notice)
The information on this website is not legal advice. It is intended as a guide only. It applies only to legislation current in the state of Tasmania, Australia as at 1 July 2006. For information regarding a specific tenancy problem please phone the Tenants’ Union on 1300 652 641 or (03) 6223 2641. The Tenants' Union of Tasmania Inc. accepts no responsibility for actions based on this information, nor for actions based on electronic translations of this.